Agartala, 02 December, 2025: Ujjivan Small Finance Bank (Ujjivan SFB) today announced the opening of its Retail Asset Centre (RAC) at Math Chowmani, Agartala, marking a significant step in expanding its presence across North East India. The new centre will provide a comprehensive range of credit solutions including affordable housing loans, micro mortgages, personal loans, and vehicle loans to individuals and micro and small enterprises (MSEs) across Tripura.

The RAC is designed to streamline the application, processing, and management of retail credit products, enabling faster turnaround times and efficient service delivery for customers in the region.

Commenting on the launch, Mr. Umesh Arora, Head - Emerging Business, Ujjivan Small Finance Bank, said, "The opening of our Retail Asset Centre in Agartala reflects our commitment to serving the financial needs of customers in North East India. Tripura has shown encouraging economic activity, with individuals and small businesses seeking access to formal credit for housing, transportation, and business expansion. Through this RAC, we aim to provide quick and reliable financing solutions that support asset creation and economic progress in the region. This expansion is aligned with our strategy to deepen our reach in underserved markets and contribute to inclusive growth."

Ujjivan SFB's customer base of 98.8 lakh includes 3.5 lakh asset-only customers, 50.2 lakh liability-only customers, and 45.1 lakh customers with both asset and liability relationships, reflecting its balanced and inclusive growth strategy. The bank continues to provide a comprehensive suite of financial products and services, including savings and current accounts, fixed and recurring deposits, demat and insurance services, as well as loans spanning microfinance, housing, MSME, agriculture, vehicle, and gold segments.
To address diverse credit needs, Ujjivan SFB offers Business Loans ranging from ₹10 lakh to ₹10 crore, Affordable Housing Loans between ₹5 lakh and ₹75 lakh, Micro-Mortgage Loans from ₹3 lakh to ₹15 lakh, Gold Loans from ₹25,001 to ₹25 lakh, and Vehicle Loans from ₹26,000 to ₹5 lakh. On the deposit side, the bank offers competitive interest rates with savings accounts earning up to 7.25% per annum and fixed deposits offering up to 7.95% per annum for senior citizens.

The bank has been steadily enhancing its digital footprint through platforms such as Ujjivan EZY for mobile and internet banking, and Hello Ujjivan, the bank's vernacular, visual, and voice-based app designed for easy accessibility. Other digital offerings include video banking, UPI-based payments, IMPS, NEFT, and RTGS facilities, ensuring seamless and secure transactions for customers across segments.
Ujjivan Small Finance Bank reported robust performance in the September 2025 quarter, with total deposits rising 15% year-on-year and CASA deposits crossing the ₹10,000 crore milestone to reach ₹10,783 crore, up 22%. The gross loan book expanded 14% year-on-year to ₹34,588 crore, driven by strategic diversification that increased the secured loan share to 47%.

The quarter also saw the bank's highest-ever disbursement of ₹7,932 crore, with asset quality strengthening as PAR improved to 4.45% and GNPA remained stable at 2.5%. In line with the FY26 plan, during the quarter bank also opened 14 new branches and has applied to the RBI for a Universal Banking License and awaits a decision.  

About Ujjivan Small Finance Bank Limited 

Ujjivan Small Finance Bank Limited is a scheduled commercial bank authorised to carry on the business of small finance bank in India. Bank serves ~99 lakh customers through 766 branches, 613 ATMs/ACRs, spread across 334 districts and 26 states and union territories in India. Gross loan book stands at ₹ 34,588 crore with a deposit base of ₹ 39,211 crore as of September 30, 2025. The Bank has been assigned a credit rating of AA- (Stable)/A1+ from CARE/CRISIL respectively towards its long-term bank facilities, fixed deposits and CD program depicting sustenance of Banks Performance. Ujjivan SFB has been ranked 26th among India’s Best Companies to Work for 2025 by Great Place to Work® Institute, the global authority on workplace culture

The bank constantly strives to ensure strong corporate culture which emphasizes on integrating CSR values with business objectives. They work with communities in navigating the unprecedented challenges primarily focused on healthcare, disaster relief, livelihood for especially abled people, education, and community infrastructure development. 

Web: www.ujjivansfb.bank.in| X:  @UjjivanSFB | WhatsApp: 9002082121

For further information, please contact:  

Ujjivan Small Finance Bank Limited 

Ms. Flovie Martins 

flovie.martins[at]ujjivan[dot]bank[dot]in