Operational Scorecard

MAKING
STEADY
STRIDES

Best of Our Operational

99%

COLLECTION EFFICIENCY (Upto 1 EMI)

9.1 Lakhs

NEW CUSTOMERS ADDED

10,400

LEADS GENERATED PER MONTH (PHONE BANKING)

17% YoY

₹ 31,462 Crores

REMARKABLE MILESTONE IN OUR DEPOSITS

123

NEW BRANCHES ADDED IN OUR NETWORK DURING FY 2023-24

₹ 3,554 Crores

RAISED FROM IBPC

Best of Our Environmental

100%

OFFICES EQUIPPED WITH ENERGY EFFICIENT LIGHTING

₹ 2.3

EMISSION INTENSITY (TONNES CO2 EQUIVALENT PER CRORE TURNOVER)

1.2 MT

OF REFURBISHED ELECTRONIC DEVICES CONTRIBUTED FOR EDUCATIONAL PURPOSES

24% YoY
Best of Our People

Top 25

‘INDIA'S BEST WORKPLACESTM’ IN BFSI INDUSTRY 2023

Top 50

‘INDIA'S BEST WORKPLACESTM’ FOR CULTURE AND INNOVATION 2023

Top 100

‘INDIA'S BEST WORKPLACESTM’ FOR WOMEN 2023 (LARGE)

Top 50

‘GREAT PLACE TO WORKTM’ IN GENERAL CATEGORY

2,507

NEW WOMEN EMPLOYEES HIRED (DOUBLE FOLD INCREASE FROM FY 2022-23) OUT OF WHICH 349 WOMEN WERE UNDER ‘UNPAUSE INITIATIVE’

20

DIFFERENTLY ABLED EMPLOYEES AS ON MARCH 31, 2024

Best of Our Community

₹ 6.34 Crores

CSR EXPENDITURE

2.4 Lakhs+

TOTAL BENEFICIARIES

50,000+

WOMEN EMPOWERED

Best of Our Governance

40+ Years

AVERAGE EXPERIENCE OF THE BOARD MEMBERS

ISO 27001:2022

CERTIFICATION ON INFORMATION SECURITY MANAGEMENT SYSTEM

Disclosure

OF BRSR, SUSTAINABILITY & TCFD REPORTS

Growth in FY 2023-24 over FY 2022-23