Annual Report 2024-2025

Awards and
accolades

Honouring Excellence,
Celebrating Success.

Banking Excellence & Customer Experience

Ambition Box Employee Choice Awards 2024 for #2 in Banking (Large Category) by ABECA

BT Best Banks Award 2024-25 for India’s Best Small Finance Bank (2nd consecutive win) by Business Today

NPCI Fore Frontier Award 2024–25 for Excellence in SFB Debit Card Issuance, ATM and UPI Transactions by NPCI

Dun & Bradstreet Award 2024-25 for India’s Leading Small Finance Bank by Dun & Bradstreet

Human Resources & Workplace Culture

54th Rank – Great Place to Work, 2024 for India's Best Companies to Work for by The Economic Times

HR Trailblazer Awards – Southern Region for Employee Engagement Excellence Award by ASSOCHAM

Best Place to Work for Women 2024 Top 100 by Great Place to Work

India’s Best Companies to Work For 2024-25 – Top 100 in India by GPTW

India’s Best Workplaces in BFSI 2024–25 – Top 25 by GPTW

India’s Best Workplaces – Building a Culture of Innovation 2024–25 – Top 50 by GPTW

Technology & Innovation

Finacle Innovation Awards, 2024 for Process Innovation Platinum by Infosys

BFSI Technology Awards for Robotic Process Automation (RPA) by Express Computer

Technology Excellence Awards 3.0 for Innovative Application of AI (Banking) by Quantic India

4th Edition, CX Excellence Awards, 2024 for Excellence in Vernacular Language Support in Mobile Banking by Quantic India

BankTech X Factor Awards, 2024 for Cybersecurity Excellence Award by B2B Market Media | Founder Media

SKOCH Fintech Award for Mobile Banking Solution by SKOCH Fintech Forum

9th Edition CISO Conclave & Awards 2024 for Best Zero Trust Security Team by UBS Forums

ET BFSI Exceller Award 2024-25 for Best Operation Excellence Initiative of the Year (Robotic Automation) by BFSI Exceller

Champion for Ethical Data Fiduciary Award 2024-25 by DPO Club

BFSI Technology Excellence Awards 2024–25 for Best Digital Transformation Initiative

IBEX BFSI Technology Awards 2024–25 for Outstanding Use of Emerging Technology for Enhanced Customer Service Experience by IBEX India

IBEX BFSI Technology Awards 2024-25 for Excellence in Operational Efficiencies using Emerging Technology by IBEX India

Dine with Alphasec Awards 2024-25 for Best Zero Trust Security Team of the Year (Small Finance Bank) by Technophiles India

IBA Technology Conference Awards 2024 – Winner in Best IT Risk Management, Runner Up in Best Tech Talent & Organisation, Runner Up in Best Technology Bank, and Special Mention in Best Digital Sales, Payments & Engagement by Indian Banks’ Association

Marketing & Branding

ASSOCHAM Branding & Marketing Conclave cum Excellence Awards for Retail Marketing Campaign, Best Use of Experiential Marketing/ Best ONGround Activation and Omnichannel Marketing Campaign of the Year

Transform Awards Asia 2024 Best use of Audio Branding (Sound of Ujjivan bagged Gold) by Transform Magazine

ETBFSI Exceller Award for Best Marketing Initiative of the Year (Ganesh Mahotsav) by BFSI Exceller

Pitch BFSI Marketing Awards for Most Effective Holiday, Seasonal & Festival Marketing by exchange4media

Elets India Digital Marketing Awards-2024 for Best Use of AR/VR by Elets India CX Summit

Elets India Digital Marketing Awards-2024 for Best Experiential Marketing Campaign by Elets India CX Summit

Flame Awards Asia for Experiential Marketing Campaign of the Year by RMAI

Flame Awards Asia for Best Use of Technology in Consumer Engagement & Expansion by RMAI

BW Retail Reboot Awards 2024 for Best Use of Festive Marketing by Business World

Chalo Bharat Conclave Awards 2024–25 for Best Integrated Marketing Campaign by Eggfirst

ET DigiPlus Award for Best Content for Brand Building by The Economic Times

e4m RetailEX Awards – Best CSR and Social Welfare, and Best Use of Marketing Drive for Brand Engagement by exchange4media Group