Collection And Disclosure Of Information

We limit the collection and use of customer information only on a need-to-know basis to offer better products and services to you. We may gather information such as device & phone number information to provide you with better services and for you to avail a range of offers. We may use the information for customer verification, provision of products and services, for personalization of products or services, marketing or promotion of our financial services or related products or that of our associates and affiliates or for any other purpose that will help us in providing you better services.

We undertake not to disclose the information provided by you to any person, unless such action is necessary:

For us to provide you services or to enable the completion/compilation of a transaction, credit reporting, or the same is necessary or required pursuant to applicable banking norms or pursuant to the terms and conditions applicable to such information as agreed to with Ujjivan Small Finance Bank.

For the use of trusted third party/external organizations who assist us in our business operations and help us in providing services to the customers. We enter into strict confidentiality agreements (Non-Disclosure Agreements) with these third parties/external organizations which prohibit them for using customer's personal information for any other purpose other than providing the aforesaid functions to customers and the confidentiality norms as applicable to banks shall be adhered to by such third party/external organizations;

For us to conform to legal requirements or comply with any legal or regulatory process or any Government/court/other relevant authority's directions/orders;

For us to enforce the terms and conditions of the products or services availed by customers.

You shall not hold us liable for use or disclosure of information for the aforementioned purposes or in terms of any other agreements with you. Ujjivan Small Finance Bank is not responsible for any information practices employed by web sites linked with our web site. Generally, links to non-Ujjivan web sites are provided solely as pointers to information on topics that may be useful to users of Ujjivan's web site.