Ujjivan EZY Internet Banking is a newly launched and upgraded net-banking platform offered by Ujjivan Small Finance Bank. It allows users to access a wide range of banking services through Wi-Fi or mobile data on compatible devices.

The platform offers several exciting features, which includes:

During registration, you can set your password by authenticating through your debit card, Aadhaar OTP, or temporary passcode.

With Ujjivan EZY Internet Banking, you can carry out a wide range of financial transactions such as fund transfers i.e., IFT, NEFT, RTGS, IMPS etc, bill payments and more. You can also access several non-financial services, including viewing account balances, downloading e-statements, and much more

All Individual customers holding a Savings Account, Current Account, Deposit, or Loan Account with Ujjivan SFB can use the Ujjivan EZY Internet Banking platform. Eligible Joint Account holders and HUF Account holders can also access the service.

There are no charges for using Ujjivan EZY Internet Banking. It is a complimentary service offered to all Ujjivan Small Finance Bank account holders.

Ujjivan EZY Internet banking platform is user specific. It requires a Username and Password to login that is recognised by bank. While conducting any transaction, a 6-digit OTP is sent to user’s bank registered mobile number via the application. It is a safe and secure process as application locks itself on entering 3 consecutive incorrect PINs. For matter of safety, you are requested not to share your Ujjivan EZY Internet Banking Password with anyone.

Yes, the Ujjivan EZY Internet Banking employs advanced security measures to ensure the safety of your financial information. These measures include Device registration, multi-factor authentication, and secure login protocols to protect your account from unauthorised access.

No, you need an active internet connection to access Internet Banking services through the Ujjivan EZY Internet Banking. Ensure your device is connected to the internet via Wi-Fi or mobile data to use the platform effectively.

There is no limit on the number of transactions you can perform. However, daily transactions limits apply based on the type of account you hold.

A Username is a unique identification name created by the user to securely log in to the Ujjivan EZY Mobile Banking/ Internet Banking platform. It is used along with your MPIN/ Password to authenticate your identity and access your banking account.

Your Username must follow these guidelines:

If you forget your Username, you can easily retrieve it by selecting “Trouble Logging In → Forgot Username” on the pre-login page of the Ujjivan EZY Mobile Banking App. Follow the on-screen steps to recover your Username securely using your registered details

The status changes to “Paid” once verified by the RBI. This may take up to 2 hours. If it remains unchanged, link the UTR number to the CPIN on the GST portal.

Charges will be applicable as per the NEFT/RTGS charges of the Bank. For details, please visit the Bank's website.

Transaction limits depend on the NEFT/RTGS limits set for your account type.

The status will be changed to 'paid' after payment is verified by RBI. This may take up to 2 hours or more. If the payment status is unchanged, please link the UTR number to the CPIN on the GST portal.

Charges will be applicable as per the NEFT/RTGS charges of the Bank. For details, please visit the Bank's website.

The UTR number helps reconcile the transaction with the RBI and must be linked if payment status is not updated within 2 hours.

Yes. You can schedule fund transfers for one-time, daily, weekly, monthly, quarterly, or yearly frequencies.

You can use the “Standing Instruction” option to view, edit, or cancel scheduled transfers.

Yes. You can set limits for POS, E-commerce, and ATM transactions through “Manage limits” under the Services tab.

Yes. You can temporarily Enable/ Disable your debit card through the “Manage limits” under Debit Card section for ATM, POS, E-Com transactions.

Yes. You can permanently block/unblock your debit card using the functionality - "Hotlist" within “Cards Actions” section under Debit Card.

Yes. You can open and manage Fixed Deposits and Recurring Deposits through the platform.

Yes. Multiple deposits can be opened and managed online.

A payee or beneficiary is the person who receives money from a transfer.

Note the transaction ID and contact Ujjivan Phone Banking for assistance

No, adding a new payee or beneficiary is mandatory for transferring funds using the Ujjivan EZY Internet Banking platform.

You can easily add new payee or beneficiary after login to Ujjivan EZY Mobile Banking App by following below steps:

A Favourite transaction allows you to save frequently used transactions for quick access.

The user will get an option to change their transfer limits within the predefined limit range.

You will not be able to use both the applications simultaneously on same or different devices.

If you have already created a username on the Ujjivan EZY Internet Banking platform, it will automatically be reflected in the Ujjivan EZY Mobile Banking App, and vice versa. A single username is required during the first-time registration on either platform. Once created, the same username can be used to log in to both the Ujjivan EZY Mobile Banking App and the Ujjivan EZY Internet Banking platform.

Yes. All Standing Instructions will continue to function as usual and accessible through the Ujjivan EZY Internet Banking App or Mobile Banking App.

Yes. All beneficiaries added in the previous version are automatically available in the new Ujjivan EZY Internet Banking platform.

Yes. The data will be available in both the Ujjivan EZY Internet banking and mobile banking application.

Yes, a cooling period is applicable, when you add a new beneficiary. The activation process is as follows:

After adding a new beneficiary, there is a 30-minute cooling period, during which you cannot make any transfers to the added beneficiary.

Users should follow the below steps while creating password:

The platform supports:

No. You don’t need to answer security questions during every login.