Ujjivan EZY Mobile Banking App

Ujjivan EZY Mobile Banking is a Mobile Banking Application offered by Ujjivan Small Finance Bank. Users can access most of the banking services anywhere any time through Wi-Fi or GPRS enabled handsets. It can be downloaded from Play Store/App Store. Pre login options are accessible to all. Post login options can be accessed by customers of Ujjivan Small Finance Bank after completing one time registration process.

Once you download the Ujjivan EZY Mobile Banking App, you can explore several services even before logging in.

These include:

Post-login features are accessible to customers registered on the Ujjivan EZY Mobile Banking App. Some of the key features include:

Ujjivan EZY Mobile Banking App is compatible with:

For Android OS Version: Android 10 & above.

For iOS OS version: iOS 15 & above.

Yes. The Ujjivan EZY Mobile Banking App uses advanced security protocols to safeguard your financial information. Security features include SIM binding, device registration, multi-factor authentication, and secure login mechanisms to ensure protection against unauthorized access.

The daily fund transfer limits through Ujjivan EZY Mobile Banking App will be applicable based on your account variant/product type. For more information, please refer to the "Transaction Limit" section available on website or app’s terms and conditions or contact customer support.

While creating your MPIN, please follow the guidelines below:

You can change your MPIN using below options:

A Username is a unique identification name created by the user to securely log in to the Ujjivan EZY Mobile Banking/ Internet Banking platform. It is used along with your MPIN/ Password to authenticate your identity and access your banking account.

Your Username must follow these guidelines:

If you forget your Username, you can easily retrieve it by selecting “Trouble Logging In → Forgot Username” on the pre-login page of the Ujjivan EZY Mobile Banking App. Follow the on-screen steps to recover your Username securely using your registered details.

A Customer ID is a unique identification number assigned by the bank to each customer. It serves as a single reference that links all your accounts and services with the bank and is used for identification in transactions, support requests, and account management.

Yes. You can temporarily Enable/ Disable your debit card through the “Manage limits” under Debit Card section for ATM, POS, E-Com transactions.

Yes. You can permanently block/unblock your debit card using the functionality - "Hotlist" within “Cards Actions” section under Debit Card.

No, adding a new payee is mandatory for transferring money within own or other bank transfers (via. Internal Fund Transfer, NEFT, RTGS) using the Ujjivan EZY Mobile Banking.

You can easily add new payee after login to Ujjivan EZY Mobile Banking App by following below steps:

A Favourite transaction lets you save your most frequent transfers, helping you access and complete them quickly whenever needed.

No. You cannot use both the old and new Mobile Banking applications at the same time on the same or different devices.

“Favourite” transaction is a feature that lets you save your most frequent transactions so that you can access them quickly whenever you need.

No. You cannot use both the old and new Mobile Banking applications at the same time on the same or different devices.

If you have already created a username on the Ujjivan EZY Internet Banking platform, it will automatically be reflected in the Ujjivan EZY Mobile Banking App, and vice versa. A single username is required during the first-time registration on either platform. Once created, the same username can be used to log in to both the Ujjivan EZY Mobile Banking App and the Ujjivan EZY Internet Banking platform.

Yes. All your existing details — including beneficiaries, billers, standing instructions, limits, and security questions — from the old Mobile Banking application will automatically be available in the Ujjivan EZY Mobile Banking and Internet Banking platforms.

Yes, a cooling period is applicable, when you add a new beneficiary. The activation process is as follows:

The Ujjivan EZY Mobile Banking App is available in nine languages:

English, Hindi, Kannada, Tamil, Bengali, Punjabi, Gujarati, Marathi, and Oriya.

To start using the Ujjivan EZY Mobile Banking App, follow these simple steps:

1. Download & Install the Ujjivan EZY Mobile Banking App

For Android users: Visit the Google Play Store

For iOS users: Visit the App Store

2. Open the app, tap Login, then select Register Now.

3. Proceed with Device Registration (ensure the SIM linked to your registered mobile number is in the device).

4. Select the registered SIM (SIM 1 or SIM 2), review and accept Terms & Conditions, then tap Send SMS.

5. Your CIF ID linked to your mobile number will be auto-populated. (If you have multiple CIFs, select the correct one from the dropdown.)

6. Review and accept the Terms & Conditions, then tap Register.

7. Enter the OTP sent to your registered mobile number.

8. Choose any one method for authentication:

Aadhaar OTP – Enter Aadhaar details and authenticate using Aadhaar OTP.

Debit Card – Enter your debit card details.

Temporary Passcode – Enter the passcode. Ujjivan p Call toll-free

(Temporary passcode may be generated through branch or Phone Banking on toll-free - 1800 208 2121)

9. Set a Username and 4-digit MPIN, optionally add Security Questions, select your Primary Account, and tap Continue.

Once done, you can log in using your Username and MPIN to access Ujjivan EZY Mobile Banking.

1. Enter your CIF ID in the username field and click Login.

2. A pop-up screen will appear prompting you to set a new Username.

3. Click Check Availability to verify if your preferred Username is available. Once available, click Update to set your new Username.

4. Enter your new Username and existing 4-digit MPIN to log in.

5. A confirmation message will appear to proceed with Device Registration.

(Ensure the SIM with your registered mobile number is present in the device.)

6. Select the registered SIM (SIM 1 or SIM 2), review and accept the Terms & Conditions, then click Send SMS.

7. Once the device registration is successful, you can start using the Ujjivan EZY Mobile Banking App seamlessly.