View the safe banking guidelines in your language:

There are a few Safe Practices you must adopt while using a mobile banking app:
 

  • Do not share your PIN/OTP with anyone.
  • Keep your phone locked while being unused.
  • Change your mobile banking PIN frequently.
  • Inform the bank immediately of any suspicious transactions.
  • Avoid using unsecured Wi-Fi, public or shared networks.
  • Do not use "jailbroken" or "rooted" devices for online banking.
  • In case you lose your mobile phone, please call our 24-hour customer care number 18002082121 to deregister from mobile banking.
  • Under "Manage Limit" section, you can lower the transaction limit if your usage is limited.
  • Do not ignore the bank's alert/communication sent to your registered mobile number/email ID.
  • Never download and install apps from untrusted sources. Only use Play Store/App Store.