Complete Guide to BBMP e-Khata Bangalore
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January 16, 2025
Managing property records in Bangalore has always been a cumbersome task, often involving endless paperwork and manual processes. However, with the introduction of E-Khata, the city has taken a significant step towards digitising and simplifying property management. E-Khata, an initiative by the Bruhat Bengaluru Mahanagara Palike (BBMP), aims to make property transactions easier, more transparent, and secure by offering a one-stop digital platform for property owners. Whether you’re applying for a property document, paying taxes, or checking records, E-Khata brings everything online, ensuring a hassle-free experience for property owners in Bengaluru.
What is E-Khata?
E-Khata is an online system developed to digitise property records, especially Khata, in Bengaluru. The system allows property owners to access their property details, verify ownership, and manage taxes seamlessly through a secure digital platform. This shift from manual to digital records reduces errors, fraud, and delays, making property-related transactions more transparent and efficient.
Key Details About E-Khata Bangalore (2025)
- Website: BBMP E-Aasthi
- New Registration Website: Sevasindhu Karnataka
- Launched By: BBMP
- Application Fee: ₹0
- Service Charge: ₹40
- Delivery Time: 15 Days
- Types of Khata: A-Khata, B-Khata, E-Khata
- Helpline Number: 1533
Why is E-Khata Important?
E-Khata is more than just a digital tool; it’s a game-changer for property owners in Bangalore. Here’s why it matters:
- Ensures Authenticity: E-Khata verifies property ownership and reduces the risk of fraudulent transactions.
- Easier Transactions: The platform streamlines property transactions, making buying, selling, or transferring property more efficient.
- Simplifies Tax Payments: It allows property owners to pay taxes online, ensuring timely and hassle-free payments.
- Supports Digital Governance: E-Khata is part of the larger Digital India initiative, driving digital transformation in the country.
- Protects Property Rights: E-Khata ensures property owners’ rights are protected by providing legal and accurate records.
- Boosts Investor Confidence: By offering transparency, E-Khata enhances the overall confidence of investors and developers in Bangalore.
Understanding the Types of Khata
In Bengaluru, there are three types of Khata documents: A-Khata, B-Khata, and E-Khata. Here’s a quick comparison:
| Feature | A-Khata | B-Khata | E-Khata |
| Definition | A property legally sanctioned and approved by the BBMP | A property not legally sanctioned or approved by the BBMP | An online platform providing access to property information, including A-Khata and B-Khata details |
| Legal Status | Fully legal and authorized | Irregular or unauthorized | Digital representation of A-Khata and B-Khata records |
| Property Taxes | Eligible for property tax | Not eligible for property tax | Provides information for property tax calculations |
| Building Permissions | Can obtain building permissions for renovations or extensions | May face restrictions or problems in obtaining building permissions | Provides information related to building permissions |
| Sale or Transfer | Can be quickly sold or transferred | May face challenges in sale or transfer | Provides relevant information to facilitate property transactions |
| Document Type | Physical document | Physical document | Digital document |
| Loan Eligibility | Eligible for loans from financial institutions | May face restrictions or higher interest rates | Can be used to assess loan eligibility |
Eligibility Criteria for E-Khata
To apply for E-Khata, the following eligibility criteria must be met:
- The property must fall under the BBMP jurisdiction.
- Residential, commercial, industrial, or mixed-use properties are eligible.
- Property owners, joint owners, legal heirs, PoA holders, and authorized companies can apply.
- Applicants must be Bangalore residents, aged 18 or above, and have a valid bank account.
Documents Required for E-Khata Registration
For a smooth application, ensure the following documents are available:
For BDA Allotted Sites/Flats:
- Allotment letter
- Possession certificate
- Encumbrance certificate (Form-15)
- Valid ID proof
- NOC from the bank
For BDA Approved Private Layouts/Apartment:
- Layout/Apartment approval order
- NOC from the society and bank
- Sale deed and other relevant documents
How to Apply for E-Khata Online?
Applying for a new E-Khata is simple. Just follow these steps:
- Visit the Sevasindhu Karnataka website.
- Select Bangalore Development Authority and then choose New E-Khata Application.
- Register with your Aadhar number and complete the required details.
- Upload the necessary documents and e-sign your application.
- After submission, you’ll receive an acknowledgment, and the certificate will be delivered in 15 days.
How to Convert Manual Khata to E-Khata?
Follow these steps to convert a manual Khata to an e-Khata in Karnataka:
- Visit the official website at https://sevasindhu.karnataka.gov.in.
- Navigate to the Departments & Services section.
- Select Bangalore Development Authority and then click on Application for New e-Khata.
- Click Apply Online to start the application process.
- Log in using your username, password, OTP, or captcha verification.
- Fill out the application form with all necessary details.
- Upload the required documents as per the instructions.
- Pay the applicable fee online.
- Review your details and submit the application.
- Once submitted, an acknowledgment will be generated for your reference.
To download your e-Khata certificate:
- Return to the Sevasindhu website and click on Registered Users to log in.
- Click on View Status of Application to check the status of your submission.
- Once approved, select Output Certificate under Issue Document.
- Download and save your new e-Khata certificate.
What is the BBMP e-Khata Registration Charge?
In Bangalore, the e-Khata registration charge is 2% of the property value mentioned in the sale deed You have to pay this fee to BBMP at the time of registration process. That said, there’s no charge for e-Khata online application. The service charge is ₹40.
Can Property Owners Who Don’t Have a Khata Apply for a New Khata?
Property owners who do not have a Khata for their property can now apply for one through the new portal at https://bbmp.karnataka.gov.in/newkhata. To complete the application, the property owner must submit the Sale/Registration Deed, Aadhaar Card, Encumbrance Certificate, a photo of the property, and the BESCOM ID.
The Bruhat Bengaluru Mahanagara Palike (BBMP) has issued a warning to property owners who already possess a manual Khata. If you already have a manual Khata and wish to obtain an e-Khata, you should not apply for a new Khata. The BBMP cautioned that applying for a new Khata when one already exists will make the property owner liable for criminal action, as it could be seen as an attempt to obtain duplicate or multiple Khatas for the same property.
How to Track E-Khata Application Status?
To check the status of your application:
- Visit the Sevasindhu Karnataka website.
- Click Track Application Status and provide your details.
- If the application is processed, you can download the E-Khata certificate from the portal.
Is E-Khata Mandatory?
The Karnataka government recently made E-Khata mandatory for property registrations starting in October 2024, with the aim of reducing fraudulent property deals. The BBMP has already tested an online E-Khata issuance system and now provides easy access to draft E-Khatas for 22 lakh properties. This system allows owners to search and download their records more conveniently.
In another important update, the BBMP has expanded the ARO offices and offered additional logins to improve service delivery and minimise delays.
E-Khata Owners to Get 5% Rebate on Property Tax?
The Bruhat Bengaluru Mahanagara Palike (BBMP) is considering a 5% rebate on property tax for property owners who obtain an e-Khata, aiming to encourage the adoption of digital property records. This proposal is expected to take effect in the upcoming financial year, pending approval from Deputy Chief Minister and Bengaluru Development Minister D.K. Shivakumar, according to sources.
Currently, BBMP offers a 5% rebate to property owners who pay their taxes in advance, as per Section 144(8) of the BBMP Act 2020. For this fiscal year, the early payment window remained open until July 31, 2024. As of January, BBMP had collected ₹4,370 crore in property tax, achieving 83% of its set target.
Latest Update on BBMP e-Khata
The BBMP has authorized resident welfare associations and civic groups to host e-khata melas in their neighborhoods and apartment complexes, making the process more accessible to citizens. This initiative aims to decentralize the system, as the e-khata rollout covers a vast 24 lakh properties. In an official circular, the BBMP urged proactive citizens to volunteer and form groups to assist residents who face difficulties in uploading essential documents, such as sale deeds and Bescom connection numbers, to obtain their final e-khata copies.
The Bruhat Bengaluru Mahanagara Palike (BBMP) distributed 618 final e-khatas over two days to property owners who participated in e-khata melas held across three zones in the city.
The mela began in Yelahanka Zone on Friday, while similar events were organized in Mahadevapura and West Zones on Saturday. As part of its efforts to enhance citizen services, the BBMP has been conducting e-khata melas in collaboration with resident welfare associations (RWAs) and civic groups. Officials have encouraged local communities to arrange such events in their areas, assuring them of full support from the civic body.
In Mahadevapura Zone, the first phase of the mela took place at Mantri Web City in Horamavu, where around 550 property owners participated. Among them, 313 received their final e-khata certificates on the spot, and 63 applications were corrected immediately. Senior BBMP officials attended the event and confirmed that similar drives would be held in other sub-divisions.
In the West Zone’s Gandhinagar sub-division, the mela at Prestige West Woods in Gopalapura enabled the issuance of five final e-khata certificates and the downloading of 45 draft versions. Residents were also given training on the e-khata process.
Meanwhile, in Yelahanka Zone, the two-day mela at Kuvempunagar saw 394 applications, with 300 property owners receiving their final e-khatas, while the remaining 94 applications are still being processed.
The BBMP plans to expand these melas across all eight zones in a phased manner, ensuring more property owners can access e-khata services conveniently.
Get Khata Delivered to Your Doorstep
In a groundbreaking move, Bengaluru’s civic authority is set to distribute draft khata copies directly to property owners, making it easier to obtain an e-khata certificate without the need to visit Bruhat Bengaluru Mahanagara Palike (BBMP) offices.
This home delivery service is expected to assist nearly 23 lakh residents who have yet to retrieve their property documents from the BBMP website, either due to technical issues or lack of awareness. However, property owners who have already downloaded their draft e-khata online will not be affected by this initiative.
No Need to Visit Municipal Corporation Offices to Obtain e-Khata!
Bengaluru homeowners no longer need to visit municipal corporation offices to obtain an e-khata, the digital counterpart of the traditional khata certificate. This electronic document serves as official proof of property ownership in Karnataka. According to BBMP Special Commissioner (Revenue) Munish Moudgil, the final e-khata will be processed and issued within two days of application submission.
Residents within BBMP limits can apply for their e-khata through the official portal, bbmpeaasthi.karnataka.gov.in, eliminating the need for in-person visits to BBMP offices.
BBMP to Implement Artificial Intelligence to Streamline Property Documentation
The Bruhat Bengaluru Mahanagara Palike (BBMP) is implementing Artificial Intelligence (AI) to enhance efficiency in property documentation and urban planning. As part of this initiative, draft copies of khata documents will be delivered directly to citizens' doorsteps, simplifying the process for property owners. AI technology will also be utilized to detect unauthorized constructions across Bengaluru, allowing for better monitoring and regulation of illegal structures.
BBMP is likely to allocate additional funds to the 'Onti Mane' scheme, a program that offers financial assistance to underprivileged individuals for housing construction.
Important Points to Remember for BBMP e-Khata
- Please note, e-khata does not regularize B Khata properties. Both A Khata and B Khata properties will be issued corresponding e-Khatas (A-e-Khata and B-e-Khata) based on the current BBMP records.
- Uploading documents is optional. If you choose to upload, you may include the approved building plan, layout site/building approval letter from BDA/BBMP, and DC conversion document (if available).
- For apartments, make sure to provide details from your sale deed: super built-up area, built-up area, carpet area, and car parking area.
- Over 50,000 final e-Khatas have been issued, covering more than 90% of applicants. On average, approximately 2,000 new applications are received daily. Most applications are processed within two days; however, some may take 10–15 days due to incomplete information or verification issues.
- If you're facing difficulties, you can visit Bangalore One centres to upload your documents. For further assistance, contact the BBMP helpdesk at 9480683695 or email bbmpekhata@gmail.com.
- We encourage you to share your feedback through the BBMP helpline or submit a short video testimonial, which may be featured on the official website.
- New guidelines have been introduced to address challenges with the digitization of property records (e-Khata) and assist in handling citizen complaints. The memo outlines specific scenarios where e-Khata applications may be rejected.
Can an NRI Apply for an E-Khata from Abroad, and Are BBMP Websites Accessible from Outside India?
Yes, NRIs can apply online. The process is simple with Aadhaar; without it, they can authorize someone locally to apply on their behalf. Acceptable documents include Aadhaar, passport, PAN, or voter ID. BBMP websites are generally accessible worldwide, though some NRIs have experienced access issues due to past security measures. If the problem persists, users can report it to BBMP for resolution.
Can an OCI Cardholder Apply for an E-Khata Using Their Resident Country ID Documents?
BBMP is currently considering allowing non-Indian documents, such as a US passport or equivalent ID, for OCI cardholders to apply for e-Khata.
What to Do About OTP Issues for OCI Holders?
If OTP-related issues arise, OCI holders should report the problem to the e-Khata helpline for assistance.
Why Does BBMP Warn About Taxing Common Area Amenities in Residential Communities Where Owners Already Cover These Costs?
Tax demands by BBMP are based on legal provisions and case-specific evaluations. Residents can contest such demands by responding to show-cause notices, with each case being judged on its merits.
Why Doesn’t the Khata PID Indicate the Flat Number in Apartment Complexes?
The e-PID is a random 10-digit number. Flat numbers are often repeated across blocks and lack a standardized format, making them unsuitable for unique e-Khata IDs. Instead, the postal address is recorded.
What Type of Photo Should Be Uploaded for Apartments?
For apartments, upload a photo of the entire tower from the outside for easy identification. Photos taken from inside the tower or outside your door are not helpful.
Why Can’t I Find My B Khata Property in the Portal?
Both A and B Khata properties have been digitized. If your property is not visible, it may be due to missing records or unregistered Khatas for some flats in the apartment. Flag the issue with your ARO to resolve it.
Final Thoughts
E-Khata is a revolutionary step towards digital property management in Bengaluru. It streamlines the process of property registration, tax payments, and document verification, reducing errors and improving transparency. Whether you’re buying or selling property, E-Khata makes the entire process more secure and efficient. Embrace the digital future of property management with E-Khata today!
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