No Dues Certificate: What it is and How to Get One After Loan Closure

No Dues Certificate: What it is and How to Get One After Loan Closure

Disclaimer: This article is for general information/education and is not investment advice. The information is shared in good faith and for general informational purposes only. Ujjivan SFB does not make any representations or warranties regarding the accuracy, completeness, or reliability of the content.

October 16, 2026

A No Dues Certificate (NDC) is a document from your bank confirming that you have no outstanding dues under your loan account. NDC does not necessarily confirm that the loan account is closed or that the bank has returned all the collateral or documents held against the loan. A loan closure certificate confirms that the loan account has been closed. The bank may also issue separate documents or confirmations for the release of collateral and the return of original documents.

This blog explains how to get NDC after loan closure, and what you should check after receiving NDC.

What Details Does a No Dues Certificate Contain?

The details in a NDC may vary depending on the bank and the type of loan.

Related Product Banner

Common details a loan NDC may include are:

  • Personal details: Your name, address and contact information
  • Loan account number: The account number used to identify your loan
  • Loan details: The loan type, tenure, interest rate and other relevant information
  • Linked bank account details: Details of the bank account linked to the loan, where applicable
  • Confirmation of dues clearance: A statement confirming that all applicable loan payments, interest and charges have been cleared
  • Date of issuance: The date on which the lender issues the certificate
  • Bank details: The bank name, branch details and authorised signature or digital authentication

How to Get an NDC After Loan Closure?

You can request a NDC after repaying your loan and clearing any applicable charges. Depending on the bank's facilities, you may be able to apply for NDC online or visit a branch to request the certificate.

How to Get an NDC Online?

If your bank offers this facility, you can follow these steps to request an NDC online:

  1. Log in to net banking or the mobile banking app using your registered credentials
  2. Find the loan account for which you need the No Dues Certificate
  3. Check whether the loan details page offers an option to download or request an NDC, if not, look for a service request section or a similar option
  4. Enter the information requested by the bank and submit your request
  5. After verifying your loan account and dues, the bank may make the certificate available for download or send it to your registered email address

If any dues remain unpaid, the bank may inform you that you need to clear them before it can issue the certificate.

In some cases, the bank may automatically issue the No Dues Certificate after you repay the loan and clear all applicable dues. If you receive the certificate without submitting a request, check the details carefully to ensure they are correct and the document confirms the clearance of your dues.

What Documents are Required to Get a NDC?

The documents required to get a NDC may vary depending on the bank and the type of loan. If you request the certificate online, the bank may verify your loan details through your account.

For offline requests, you may need to provide supporting documents such as:

  • Loan account number
  • Identity proof
  • Final payment receipt
  • Loan account statement
  • Written request, if the bank requires you to submit an application for the certificate

What Should You Do After Receiving a NDC?

After receiving your No Dues Certificate, you should:

  • Check that all details in the certificate are accurate, including your name, loan account number, loan details and bank details
  • Keep a digital or physical copy of the certificate for future loan-related requirements
  • Check whether the bank has marked your loan as closed in your credit report
  • Collect the original documents and collateral held by the bank, where applicable
  • Submit the No Dues Certificate wherever it is required for further formalities

What if the Bank Does Not Issue a No Dues Certificate?

If your bank has not issued a NDC after you submit a formal request, first check with the bank representative whether the certificate has been issued but not delivered to you.

If the bank has not issued the certificate, you can:

  • Raise a complaint with the bank: Submit your complaint through the bank's online or offline grievance redressal channels
  • Approach the RBI Ombudsman, if required: If the bank does not respond within 30 days, or you are dissatisfied with its response, you can file a complaint under the applicable RBI Integrated Ombudsman Scheme, subject to its eligibility conditions

Do You Receive a NDC After a Legal Dispute or Loan Waiver?

Yes, you can request a No Dues Certificate after a legal dispute or loan waiver, provided the applicable dues have been cleared or legally waived.

If a court rules that you are not liable to pay the remaining loan amount, the bank must act according to the binding decision. You can request written confirmation of the revised dues and the loan account status.

Similarly, if a government scheme waives your outstanding loan amount, you can request a No Dues Certificate after the bank approves and applies the waiver to your account.

Final Thoughts

A No Dues Certificate gives you documented proof of the dues you have cleared and can help you address questions about your repayment history later. Treat it as part of your financial records, just like loan statements and payment receipts. Whether you have taken a home loan, vehicle loan or personal loan, obtain a No Dues Certificate and check that your loan closure reflects correctly in your credit report and other relevant records.

Disclaimer:

The contents herein are only for informational purposes and generic in nature. The content does not amount to an offer, invitation or solicitation of any kind to buy or sell, and are not intended to create any legal rights or obligations. This information is subject to updation, completion, amendment and verification without notice. The contents herein are also subject to other product-specific terms and conditions, as well as any applicable third-party terms and conditions, for which Ujjivan Small Finance Bank assumes no responsibility or liability.

Nothing contained herein is intended to constitute financial, investment, legal, tax, or any other professional advice or opinion. Please obtain professional advice before making investment or any other decisions. Any investment decisions that may be made by you shall be at your own sole discretion, independent analysis and evaluation of the risks involved. The use of any information set out in this document is entirely at the user's own risk. Ujjivan Small Finance Bank Limited makes no representation or warranty, express or implied, as to the accuracy and completeness of any information herein. The Bank disclaims any and all liability for any loss or damage (direct, indirect, consequential, or otherwise) incurred by you due to use of or due to investment, product application decisions made by you on the basis of the contents herein. While the information is prepared in good faith from sources deemed reliable (including public sources), the Bank disclaims any liability with respect to accuracy of information or any error or omission or any loss or damage incurred by anyone in reliance on the contents herein, in any manner whatsoever.

To know more about Ujjivan Small Finance Bank Products Visit:"https://www.ujjivansfb.bank.in"

All intellectual property rights, including copyrights, trademarks, and other proprietary rights, pertaining to the content and materials displayed herein, belong to Ujjivan Small Finance Bank Limited or its licensors. Unauthorised use or misuse of any intellectual property, or other content displayed herein is strictly prohibited and the same is not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use would (by reason of that person's nationality, residence or otherwise) be contrary to law or registration or would subject Ujjivan Small Finance Bank Limited or its affiliates to any licensing or registration requirements.

Explore Our Products

FAQs

Yes, you can contact your bank and request a duplicate copy or a fresh certificate. You may need to provide your loan account number and verify your identity.

Any applicable fee depends on the bank's policy, the loan agreement and the relevant rules. Check your bank's current fee schedule before requesting the certificate.

A physical certificate may carry an authorised signature or stamp, while a digital certificate may use electronic authentication. Check the bank's prescribed format and verification process to confirm the document's validity.

Yes. If you repay the loan early and clear all applicable dues, you can request the relevant certificate after the lender verifies the payment and updates your account.

Yes, you may be able to get a No Dues Certificate online through your bank's net banking portal or mobile banking app.

Latest Blogs

Related Blogs