What Should You Do If Your FD Maturity Amount Isn't Credited?

What Should You Do If Your FD Maturity Amount Isn't Credited?

Disclaimer: This article is for general information/education and is not investment advice. The information is shared in good faith and for general informational purposes only. Ujjivan SFB does not make any representations or warranties regarding the accuracy, completeness, or reliability of the content.

August 31, 2026

fd-maturity-payment-issues-1200x641.webp

An FD maturity amount may be held due to an account-related issue, adjusted against an overdraft or other outstanding amount, or credited without a separate notification. The reason can depend on your FD's maturity instructions, linked account, outstanding obligations, or a delay in the bank's processing.

This blog explains the different situations in which you may experience a delay or not receive the maturity amount in your account, and what you should do in each case.

What Does FD Maturity Amount Include?

It depends on the type of FD you choose. If you choose a regular payout FD, the maturity amount may include only the principal amount, as the interest is paid at regular intervals. If you choose a cumulative FD, the maturity amount includes the principal amount and the interest earned on the deposit.

Related Product Banner

Where Can You Check Your FD Maturity Details?

You can check your FD maturity date and related details through several banking channels, such as:

  • Net banking
  • Mobile banking
  • ATM mini statement, where available
  • Account statement through the branch or online
  • E-passbook, after the latest update
  • Directly contacting the bank

In What Situations May an FD Maturity Amount Not Be Credited to Your Account?

There can be bank-side reasons, account-related issues, network issues, or other reasons why the maturity amount may not be credited to your account.

1. The FD Was Set to Auto-Renew

While booking an FD, you need to give instructions on what the bank should do when the FD matures. You may get options such as:

  • Auto-renew the principal and interest at the applicable rate on the renewal date.
  • Auto-renew only the principal and pay the interest separately.
  • Pay the maturity amount to the linked bank account.

If you select an auto-renewal option, the bank will renew the FD at the rate applicable on the renewal date, for the same tenure or the tenure communicated when you booked the FD. The maturity proceeds may be placed into a new FD, so you may not see the amount credited to your bank account.

A few days before maturity, the bank may also contact you through email, SMS, WhatsApp or a phone call regarding the FD's maturity or renewal.

2. There Is a Loan or Overdraft Against the FD

If there is overdraft against an FD, the FD is held as collateral until you repay the loan linked to the FD. If you fail to repay the loan, the bank may adjust the remaining loan amount from the FD maturity amount. It can be a part of the maturity amount or the entire amount, depending on the outstanding loan amount.

Check if there are any loans linked to the FD and whether they are still active or have been closed.

If the loan or overdraft is still active, repay the outstanding amount and complete the closure process. The maturity amount can then be credited as per the applicable process.

3. The Maturity Amount Was Credited but You Did Not Get a Notification

Sometimes, due to network, telecommunication or bank communication issues, you may not receive a notification even if the FD maturity amount has been credited to your bank account.

In such a case, check your account through the bank's mobile app or net banking. You can also visit the branch and ask for an account statement to check whether the amount has been credited.

4. The Maturity Amount Is Held Due to an Account-Related Issue

If the linked bank account is inactive, closed, frozen, or has another restriction, maturity proceeds may not be credited. If the linked account has any such restrictions, the bank can guide you on the process to receive the maturity proceeds.

5. The Maturity Amount Was Credited to the Primary Holder

If you hold a joint FD and the primary depositor's account was registered for the maturity proceeds, you may not find the amount credited to your account. Check with the primary holder to see if the maturity amount was credited to their account.

6. There May Be a Technical or Processing Issue

Sometimes, due to a technical or processing issue, the FD maturity amount may take some time to reflect in your account. If everything is correct from your end, wait for 2–3 days and check your account again.
 

7. The KYC of the Payout Account Needs to Be Updated

If the KYC details of the account linked to the FD are outdated or require an update, the maturity proceeds may not be credited to the account until the KYC requirements are completed. Check the KYC status of the payout account and update the required details if needed.

8. The Maturity Amount May Have Been Credited to a Different Account

The maturity amount may have been credited to a different account of yours if another account was registered for receiving the FD proceeds. There may also be cases where an error while entering the payout account details results in the details matching another valid account.

In such cases, the maturity proceeds may have been credited to the respective account. Check the payout account details registered with the FD and verify the account where the amount was credited.

What If Everything Is Correct but the FD Maturity Amount Is Still Not Credited?

If all the points are clear and there is no issue from your end, check that:

  • If the FD was renewed, you have checked and acknowledged the new FD details
  • If there was a loan or overdraft against the FD, it has been paid off or the adjustment has been noted
  • If the maturity amount was credited without a notification, you have checked the account statement
  • If the linked account had a restriction, it has been resolved
  • If the FD was marked unclaimed, you have followed the applicable process to claim the amount
  • If the maturity date fell on a bank holiday, the applicable processing period has passed
  • If the FD was held jointly, you have checked with the primary holder for the maturity credit
  • If there was a technical or processing issue, you have waited for 2–3 days and checked the account again
  • If the payout account had outdated KYC, you have updated the required KYC details
  • If another account was registered for the FD maturity proceeds, you have checked the respective account and verified the payout details

If all these points are clear while the maturity amount is still due from the bank, contact the bank and ask when you can expect the credit. If the response is not satisfactory or you do not receive a response within the applicable time, you can raise a complaint through the RBI Ombudsman process.

Check out our guide on what the RBI Ombudsman is and how to file a complaint using the RBI Ombudsman process.

When Can Your FD Maturity Amount Differ From the Estimated Amount?

When you compare the FD maturity amount with an estimate from an FD interest calculator or the amount provided by the bank, the actual maturity amount may vary because:

  • The FD was closed before maturity: The interest for premature withdrawal may be calculated based on the rate applicable to the actual period the FD remained with the bank, rather than the original FD rate.
  • The FD was non-cumulative: Some interest has already been paid to you during the FD tenure, so it may not be included in the maturity amount.
  • A loan or overdraft against the FD was adjusted: The outstanding amount may be adjusted from the maturity proceeds.
  • TDS was deducted by the bank: The amount credited may be lower if tax was deducted from the interest, where applicable.
  • You made a partial withdrawal: If the FD allows partial withdrawal, the amount remaining at maturity may be lower than the original amount you expected.
  • Pending charges were deducted from the linked account: If the maturity amount was credited to the linked account and there were pending charges, such as applicable MAB charges, the available balance may be lower after those charges are debited.
  • The FD was renewed at a different interest rate: If you assumed that the FD would continue at the earlier interest rate, the maturity amount may be lower. A renewed FD is generally booked at the interest rate applicable on the renewal date, not necessarily the rate applicable to the original FD.

Final Thoughts

An FD maturity date is not always the end of the deposit journey. The way you set up the FD, manage linked accounts and respond to maturity can affect what happens next. Keeping track of maturity dates, payout instructions and linked accounts can help you avoid confusion when the deposit matures. A quick check before and after maturity can also help you spot any issue early and take the right action.

Disclaimer:

The contents herein are only for informational purposes and generic in nature. The content does not amount to an offer, invitation or solicitation of any kind to buy or sell, and are not intended to create any legal rights or obligations. This information is subject to updation, completion, amendment and verification without notice. The contents herein are also subject to other product-specific terms and conditions, as well as any applicable third-party terms and conditions, for which Ujjivan Small Finance Bank assumes no responsibility or liability.

Nothing contained herein is intended to constitute financial, investment, legal, tax, or any other professional advice or opinion. Please obtain professional advice before making investment or any other decisions. Any investment decisions that may be made by you shall be at your own sole discretion, independent analysis and evaluation of the risks involved. The use of any information set out in this document is entirely at the user's own risk. Ujjivan Small Finance Bank Limited makes no representation or warranty, express or implied, as to the accuracy and completeness of any information herein. The Bank disclaims any and all liability for any loss or damage (direct, indirect, consequential, or otherwise) incurred by you due to use of or due to investment, product application decisions made by you on the basis of the contents herein. While the information is prepared in good faith from sources deemed reliable (including public sources), the Bank disclaims any liability with respect to accuracy of information or any error or omission or any loss or damage incurred by anyone in reliance on the contents herein, in any manner whatsoever.

To know more about Ujjivan Small Finance Bank Products Visit:"https://www.ujjivansfb.bank.in"

All intellectual property rights, including copyrights, trademarks, and other proprietary rights, pertaining to the content and materials displayed herein, belong to Ujjivan Small Finance Bank Limited or its licensors. Unauthorised use or misuse of any intellectual property, or other content displayed herein is strictly prohibited and the same is not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use would (by reason of that person's nationality, residence or otherwise) be contrary to law or registration or would subject Ujjivan Small Finance Bank Limited or its affiliates to any licensing or registration requirements.

Book FD

FAQs

It depends on the maturity instructions. If the FD is renewed, the renewed deposit earns interest at the rate applicable at that time. If the maturity amount is credited to a savings account, it earns interest as applicable to the savings account.

It depends on the bank's process and the terms of the FD. Check with your bank to know whether you can change the maturity instructions after booking the deposit and what options are available.

A nominee can claim the deposit proceeds after the depositor's death, subject to the bank's claim process and required documents.

Yes, if the maturity instructions provide for credit to a linked savings account, the proceeds can be credited to that account as per the bank's process.

The amount shown by an FD calculator is an estimate based on the details you enter. The actual maturity amount may differ if factors such as premature withdrawal, TDS, partial withdrawal, renewal at a different interest rate, or other applicable charges affect the final amount.

Latest Blogs

Related Blogs